Shared inbox software for
WhatsApp and Email
Bring WhatsApp and email conversations in one shared workspace.
Manage every customer message from one inbox.
Manage customer conversations
in one shared inbox
AirChannel brings customer conversations into one shared workspace,
so your team can track messages without switching between tools.
Why teams struggle with customer conversations
- No shared view of customer conversations
- Unclear conversation ownership
- Email inbox confusion without team tracking
- Delayed replies and missed follow-ups
- Teams switching between different tools
- Duplicate or delayed replies
- Lost conversation context
- Slow team handoffs
- Poor visibility across teams
- Clear conversation ownership
- Complete conversation history
- Faster team collaboration
- Organized customer conversations
- Simple message management
How teams use AirChannel
Give every team a shared view of customer conversations.
Keep every new inquiry visible
- Assign leads to the right teammate
- Keep follow-ups organized
- Manage conversations from one inbox
Resolve conversations with full context
- See customer conversation history
- Assign conversations to agents
- Keep support work organized
Keep customer conversations connected
- Track ongoing conversations
- Share customer context
- Collaborate across the team
See how conversations move across your team
- Track conversation ownership
- Review team activity
- Identify workflow bottlenecks
Manage every customer
conversation from one shared inbox
Keep customer details, conversations, and team actions organized in one workspace.
Help your team respond faster
with a shared inbox
Give your team the context, ownership, and collaboration tools
needed to handle customer conversations together.
Built around real team
communication problems
AirChannel helps teams manage shared customer conversations in one workspace, bringing WhatsApp and email together for better collaboration.
“I was one of the first to adopt the AirChannel AI app, and it’s been a game-changer for my business. The seamless integration with multiple communication platforms allowed us to connect with customers like never before. Within weeks, we saw a noticeable improvement in response times and customer satisfaction. Highly recommend it!”
“What I liked most after using AirChannel was how quickly our team adapted to it. Conversations are easier to follow, handoffs feel much smoother, and we spend less time figuring out where a customer conversation stands.”
“AirChannel AI has been a breath of fresh air for our small business. We no longer miss messages across platforms, and our team can respond to customers instantly. The improvement in both team coordination and client happiness was noticeable within days. Absolutely worth it.”
